Add bank account
Overview
Roqqett allows you to have multiple bank accounts that you can use with the various Roqqett products you are utilising. The process of adding a new additional account is straight forward as is the process of updating bank account being used by your products.
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Before any account can accept payments in Roqqett, it must undergo some KYB checks after which it is set to the approved status and can be used. The approval status of any account is visible in the Bank accounts tab in the Settings area of the Roqqett portal.
Adding an account
Before you begin
- Ensure you have the details of the bank account you want to add.
- Be aware that the account you add will need to be reviewed by Roqqett before it can be used.
Add the new account
- In the portal , go to the Settings area and click the Bank accounts tab.
- Click the Add bank account button.
- Provide the required information and click Save .
Account KYB review
Once you have completed the form, the Roqqett team will be informed to commence a quick KYB check on the account to ensure it's safe and secure to use. Once checked, the Roqqett team will update the account's state to 'approved' and you will be informed.
If the account fails the KYB checks, then a Roqqett crew member will contact you directly to work through the reasons and get the situation resolved.
Why does my account need to be reviewed?
These checks are required to ensure the security of the service and most importantly that your payments will end up in the right place. If you have questions about this step, please contact Roqqett support who will help get your new account verified and ready to use as soon as possible.
Configure newly-approved account for use
Once approved, the account is ready to receive payments. You can create new or update existing product(s) by choosing the account in the Bank account dropdown on the Create checkout or Update Checkout form in the Checkouts area of the portal.