Payment reconciliation

Make sure every payment is accounted for

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Overview

Roqqett uniquely offers an automatic payment reconciliation service for each payment you receive from your customers. Thereby giving you complete assurance that a payment has settled and the funds are in your bank account without having to perform any manual checks and comparison.

The service intelligently tracks all incoming payments and reconciles them with the activity in the bank account you have added and linked with Roqqett. The service can also, if configured, send an webhook automatically to an endpoint of your choosing.

The service runs regularly and as it reconciles, it will continue to update the reconciliation status until they have reconciled. An overview of the current reconciliation states, can be viewed in the 'Reconciliation' page in the Roqqett portal (info / link). Here you will be able to view the details of successful reconciliation and, if a payment can not be reconciled, the reason(s) why a match was not possible and tools to manually reconcile.

Reconciliation notifications

Roqqett provides a reconciliation webhook that you can subscribe to get proactively informed when a payments is reconciled. This is especially powerful if you want to automate any business operations or workflow activities when a payment settles.

The details of the webhook can be found here and the callback URL you must set to subscribe to this webhook can be set in the Roqqett portal (info / link) by going to Settings->Reconciliation (tab) and entering the URL in the Reconciliation webhook field and saving.


Any questions? Ask us via chat here (bottom right) or on our help center.