FAQs

Stuck? These frequently asked questions can hopefully help

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Transactions

Why are payments not completing?

How long can a payment be in the 'pending' state?

Why have I not received funds into my bank?

What are the final states for payments?

How often are payments halted by banks and why might that happen?

How can get more information about a particular payment?

I cannot see the sender's details in the transaction, is that correct?


API


International Payments


Account Setup

How can I check which bank account is receiving payments?



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